Feedback Update: Call Centers Moving to U.S.

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We pass this note along from our Customer Satisfaction Department, which has made a decision to move our customer call center to the U.S. The company received feedback about this (your voices here on the blog were no small part of that) and decided to make a change. These calls will… Read More

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Open Forum: Calling All Questions…Ask Them Here! (updated 3/30 and 4/6)

OK. So let’s begin by thanking everyone for their past questions to this blog. We’ve done (you may not believe it, but it’s true) our best to get answers for you. There are a lot of things we just can’t talk about, unfortunately. But that shouldn’t matter. We here at… Read More

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